Terms & Conditions

The usage of this website and its contents

Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Likizo Lettings' relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.


The term 'Likizo Lettings Limited' or 'us' or 'we' refers to the owner of the website whose registered address is P.O. Box 90102 Mombasa. Our company registration number is CPR/2014/161632 registered in Nairobi, Kenya. The term 'you' refers to the user or viewer of our website.
Host - a user member who published a property offer on this website
Traveler- a user member who is looking to reserve or has a confirmed reservation on this website
Listing - a property that is listed by a Host as available for rental
Member - a person who completes likizolettings account registration process either Hosts or Travelers
Website - refers to www.likizolettings.co.ke

Room- this refers to each units you have to list. For instance, if you are listing a 3-bedroom apartment as an entire space, you can add a room with name-the 3 bedroom or entire apartment. But if you have a big establishment with varieties of units to list, you can add rooms, giving each units name, description and price.

The use of this website is subjected to the following terms of use:
This website is neutral and not affiliated with any Host or Traveler. We are not involved in the face-to-face or other contact between users. As a result, we have no control over the conduct of our users or the truth or accuracy of the information that users post on this website. Though we try everything within our capacity to authenticate all listings and the identity of members.

We are not responsible for the interactions between members. We encourage limiting all communications via the channel provided on this webiste. We are not obliged to monitor your interactions between users unless need arises.

By using the Services, you consent that incase of harm or offences, you take legal action on only the user who offends you and you leave us out of your legal battles.You are not to seek any compensations or claim from us of every kind and nature for whatever arises from your interaction with other users.

In order to have access to any service rendered on this website, you must register an account and become a member. And you shall not have more than one account, you shall be precise, accurate and updated with all information provided. We may suspend or terminate your account if any of these is violated.

As a host, you are solely accountable for your listings.You agree to honour all reservations made via this website according to your calendar availability. We encourage you to have appropriate insurance for your property in case of damages by travelers. you may request for damage deposit upon check in.

As a host, you shall respond to all reservations made on your listings within the allocated timeframe, failing to do so will make the reservation cancelled. Your listing may be suspended if you fail to respond to reservation requests three consecutive times.

As a host, you understand that you enter a binding agreement with the travelers once a reservation is confirmed and you shall hand over all necessary keys to the travelers on check in date without delays and at NO OTHER HIDDEN COST. All payments must be made on this website except the damage deposit.

As a traveler, you agree to vacate the property on the exact date and time of check out stipulated and in the exact condition you were handed over to. You take resonsibility for any damages incurred during your stay and you agree to pay the cost or replace the damaged items. If after notification of the claim and no response from you, the payment shall be charged to your credit/debit card on file at an extra fee of 10%. And if payment cant be charged from your card on file, host will be adviced to take a legal action against you.

Likizo Lettings doesn't solicit for any user because we are not agent for anyone, so all transactions agreements are solely entered into by both parties involved and we are not privy to these agreements.
Host Agreement:
-By registering on this website as a Host, you agree to provide us with accurate and updated information about yourself and you agree to provide us with proof of your identity and ownership of the properties being listed on this website upon request. By registering as a Host, you accept that you own all lawful rights to the photos, descriptions and contents that you post on the Listings. And such content is correct and not misleading in any way. And the use of such contents will not violate any this Agreement nor any right of any person or entity.
We reserve the right, in our sole discretion, to refuse to publish, suspend or even permanently remove any listing(s) based on content and accuracy of such listing(s) or for any reasons known.
- Should we be informed of any irregularity or complaints from any person or entity regarding a Host or Listing on practices that in our sole discretion, deserves the removal of such Host or allegedly non-conforming Listing from the website. For instance, if a Host does double bookings on same date for multiple Travelers or a Host engages in practices that are uncalled for in the rental industry or we receive compaint that a Listing is fraudulent. We hold all rights to remove such Host and listings fro our website without notice to the Host.
-Likizo Lettings Limited reserves the right to edit or remove any Listing, when the content description is misleading and contans more than one property or a Host listing only a part of the total listing and directing travelers to another rentals not listed on this website. We reserve the right to retain any fees associated with such non-corforming Listings as compensation for violating this condition.
-Also you agree that the Listings must not contain any contact details such as email address, phone number or other website address in the description field. Email addresses included outside designated areas will be removed from Listings without notice in order to prevent SPAM and discourage email harvesting robots from invading Likizo Lettings.
-As a Host, you declare that all information therein the Listing will be accurate in all manners and you will not omit any part that may infringethe judgement of interested travelers. You are responsible to abide by all housing laws, rules and regulations applicable to rental business in your geographical location. Likizo Lettings Limited is not a propert management company, travelers will contact you directly using the email address and phone number on file. You are expected to make property habitable-ready for prospective Travelers. You agree to handover keys to Travelers and vacate property for the reserved dates. You are not obliged to solicit for any funds from the Travelers except when damage deposit is required. Should you require any damage deposit, make sure it is stated clearly on the listings to avoid confusion.
-Should you receive bookings from outside the website, you are entitled to update your calendar and block those dates that are unavailable to avoid double booking.
-As a Host, you hereby appoint Likizo Lettings Limited as your limited agent solely for the purpose of collecting rental payments for bookings made through www.likizolettings.co.ke by Travelers on your behalf and under no circumstances will you request another payment from Traveler unless need be, and with the knowledge of Likizo Lettings Limited.
- You agree to honour every confirmed booking made for your listing(s) as Likizo Lettings Limited will receive payments from prospective travelers upon booking confirmation through our secure ways of payment. Then, you are eligible to receive all funds due to you to your designated MPESA account(only available in Kenya), bank account or PayPal account within 48 business hours of Traveler checks in. But should a client books for less than two (2) nights, whereby we deliver your funds to your designated account within few hours of check in.
-Likizo Lettings Limited will not receive Damage Deposit on your behalf, you are expected to state it out clearly on your Listing how much damage deposit you request from Travelers during Check in process. We are not in any way managing your damage deposit or any disputes arising from damage deposits.
-In addition to providing you a secure payment system and free listing service, Likizo Lettings Limited charges a fee in percentage of the total Rental amount. All fees and taxes are deducted from total amount and invoiced per rental transaction.
Any rights not expressly granted herein are reserved.
 In case of danger or emergency, please do not hesitate to contact the local authorities as we value your welfare and wellbeing.

Cancellations & Refunds

Likizo Lettings gives host choice one out of the three standard cancellation policy- Flexi, Midi and Rigid. Flexi- Cancellation Policy-Traveler receives full refund less booking fees 2 days prior arrival. In this case, both parties must have reached an agreement and inform Likizo Lettings 48 hours prior check-in date. Midi- Cancellation Policy- Traveler receives 50% refund less booking fees a week prior arrival. In this case, both parties must have reached an agreement and inform Likizo Lettings a week prior check-in date. Rigid- Cancellation Policy- Traveler receives 50% less booking fees a month prior arrival. In this case, both parties must have reached an agreement and inform Likizo Lettings a month prior check-in date.