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Cancellation Policy

The owner determines the cancellation policy on his property.

There are three cancellation policies available for owners to choose from, namely: Flexible, Moderate, and Strict.

These policies determine if and how a refund for a confirmed booking will be processed with respect to your check-in date. They are also in effect for a no-show situation.

Flexible: Cancellations made within 72 hours in advance of the check-in date will receive full refund.

Moderate: Cancellations made within 72 hours will receive a 50% refund.

Strict: Cancellations made within 72 hours will not receive a refund.

The cancellation policy is displayed on the Property page.

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Previous Reschedule or Cancel a Booking
Next Can a host cancel a confirmed booking?
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