How to be a Great Host for Renters
Who is a great host?
Being a host is just like any other profession. It can be fun, demanding and at the same time a pain in the neck job. In order to be a great host, there are certain required qualities. We are going to take a look at how to be a great host to renters. We put together some easy steps every host can follow to prevent hosting from becoming more of a chore than a reward.
“Some of our most enthusiastic hosts are so dedicated to their guests having an exceptional stay that they’re challenged to find their own time and resources for themselves,” says Elle. “They’re givers and sometimes givers swing too far into that giving activity.”
Determine your goals
Are you hosting primarily to earn money? For companionship? To create more art or share the meals you enjoy preparing? Then it’s important to recognize and feel good about how hosting aligns with and supports these goals. For Elle, hosting started as a means to keeping her apartment. She says that initial goal has evolved into being able to provide a great, affordable place to stay in the highly coveted West Village and give guests the opportunity to live like a New Yorker. “I’m proud to be able to share that.”
Surround yourself with resources
And by resources, Elle means those you can “call in a pinch” when, for instance, “you need to get keys to someone at 2 p.m. when you’re working in an office across town.” This includes a community of friends, like-minded neighbors, a cleaning service, or a few people who are willing to work part time or per diem, barter or take payment for cleaning, key hand-off and greeting when you are unable to do it yourself.
Keep it cool at all times.
Patience, they say, is a virtue. As a vacation rental host, you are bound to meet new people – from different walks of life. Some sincerely polite while some extremely problematic. How you handle issues with patience and professionally is what makes a great host out of you. If as a host, you can’t hold yourself together all day long, however graciously willy nilly or otherwise the guests may be, the guests may as well decide to never return again.
Exhibit great interpersonal skills
You have to be friendly and personable. Don’t be that “another old grumpy landlord/lady” to your guests. Accommodating your guests doesn’t mean providing them with a roof only, it means adjusting your schedules and house rules to be convenient for all. Take your time to introduce new guests to other people they need to know, and your main focus should be letting your guests have their best times ever.
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